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Meeter Reader: How to Hold Better Meetings

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Seriously, I mostly stopped practic ing law because of the inane, interminable meetings .  Now, that’s a problem in most offices – but, law firm meetings seem to me to be particularly meandering and aimless .  Now, the pandemic change d how and where people met, in fundamental ways .  But, the meetings still sucked.  Of course, that doesn’t mean that law firms meetings have to remain so bogus.   There’s actually lots of different tactics you can use to eliminate unnecessary meetings, reduce the time spent in meetings you need to have and/or better organize those necessary meetings.     Let’s begin:     Technology-Base d Workflows Reduce/ Eliminate Status Meetings.     The majority of law firm meetings are centered around case updates .  Now, that’s important, of course – because , if there’s one thing a law firm needs to do, it’s to keep cases moving through the pipeline, and prosecute those effectively .  B...

Bring It In: Law Firms Continue to Key In On Intake Personnel

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Since the COVID pandemic struck, and law firms were forced to immediately reenvision their intake processes as digital programs – attorney s have been more focused on the ‘ client journey ’ than ever before .  That’s , of course, taken on many forms, with law firms adopting click-to-call and chat on websites, onboarding CRM softwares , and adding esignature and epayment functionality to workflows.  And, that’s all great, because all of those items on that tick list allow attorneys to more effectively convert clients.   Now, while the intake process for a law firm can be totally digital , many attorneys still prefer to utilize staff to manage, at least parts of, the intake process .  Oftentimes, law firms will push that duty onto existing staff .  Sometimes, attorneys are picking up the phone, to talk to potential clients .  Or, a paralegal is scheduling appointments for new leads .  Or, maybe intake is just part of an administrator’s set of d...